Financial Aid Specialist

2 weeks ago

Las Cruces, New Mexico, United States Burrell College of Osteopathic Medicine Full time
Job Overview

Empowering Futures through Financial Guidance

Recognized for Excellence in Diversity

The Financial Aid Specialist acts as the primary resource for individuals visiting the Financial Aid Office, delivering outstanding customer service while managing a range of administrative tasks. This role encompasses a variety of intricate responsibilities associated with providing financial assistance services and advising students on available options; processing and validating student financial aid applications; creating and distributing financial aid packages in accordance with established policies, procedures, and regulations; exercising professional discretion to assess eligibility adjustments; and investigating and resolving issues collaboratively with students, faculty, and staff.

  • This position is exempt.
  • Reports to the Assistant Director of Financial Aid.
  • Compensation begins at $45,691, commensurate with experience.
Key Responsibilities:
  • Deliver ongoing financial aid support and counseling to students, parents, and university personnel regarding financial aid policies and procedures through various communication channels.
  • Guide students in applying for federal, state, and institutional financial aid programs; explore available options and eligibility criteria; clarify ineligibility when necessary; and interpret the institution's financial aid policies.
  • Provide students with necessary applications, documents, and informational materials; assist in completing and reviewing applications for accuracy.
  • Analyze financial data to assess the ability of students and parents to finance education; verify financial aid applications to determine eligibility based on income, assets, and household size.
  • Prepare and allocate well-structured financial aid packages based on assessed needs; communicate award notifications and advise students on the terms and conditions of their awards.
  • Engage with secondary schools and community organizations to promote the financial aid program.
  • Represent the Financial Aid Office in collaborations with other college departments.
  • Maintain accurate financial aid records by updating relevant data through digital systems.
  • Participate in reporting duties; assist in data compilation and maintenance for record-keeping and report preparation.
  • Stay informed about state and federal financial aid regulations; attend training sessions and contribute to the development of improved procedures.
  • Oversee specific administrative programs or service areas as assigned.
  • Monitor private loan reports; assess student eligibility and manage grant allocations.
  • Administer the student loan program; develop processes for loan applications and disbursements.
  • Conduct educational presentations and workshops for high school students and community groups regarding financial aid requirements.
  • Collaborate with federal, state, and financial institutions to facilitate student eligibility processes.
  • Address inquiries and resolve issues related to financial aid transactions; serve as a liaison for administrative and operational matters.
  • Provide training and support to staff and students; may supervise student employees.
  • Offer guidance to students on career-related financial matters, including debt management and repayment options.
  • Utilize professional judgment to adjust student eligibility based on documented circumstances; refer complex cases to the Director.
  • Support students facing personal or economic challenges that may impact academic performance; coordinate services for special needs populations.
  • Monitor academic progress and eligibility; review student appeals related to academic performance.
  • Provide functional support for Student Information Management Systems.
  • Perform additional duties as assigned.
Essential Skills:
  • Strong communication skills, both verbal and written.
  • Excellent organizational and planning abilities.
  • Exceptional interpersonal skills for effective collaboration.
  • Ability to engage with a diverse student body and community.
  • High energy and enthusiasm for the mission of Burrell College.
  • Capacity to handle challenging situations with professionalism.
  • Commitment to confidentiality.
  • Willingness to travel as needed.
  • Thorough understanding of financial assistance laws and operational requirements.
Qualifications:
  • Bachelor's degree in a relevant field.
  • One to three years of related experience.
  • Equivalent combinations of education and experience will be considered.
Preferred Qualifications:
  • Experience in financial aid administration within a medical college.
  • Master's degree in a relevant field.
  • Familiarity with Title IV verification processes.
  • Experience with CAMS software.

Note: Applicants must be authorized to work in the United States on a full-time basis.

Burrell College of Osteopathic Medicine is an equal-opportunity employer that values diversity in its faculty and staff as a vital component of the educational experience. We encourage individuals with diverse backgrounds and experiences to apply.

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