Salesforce Business Analyst Position
1 week ago
We are seeking an experienced Business Analyst to join our agile team for a six-month project at C4 Technical Services. The ideal candidate will have a strong background in working within agile environments, with proven skills in process mapping and requirements documentation. Experience with Salesforce is required.
Key Responsibilities:
- Collaborate with agile team members, including Product Owners and Scrum Masters, to gather and clarify business requirements.
- Facilitate workshops and meetings to elicit requirements and ensure alignment among stakeholders.
- Develop process maps and flowcharts to visually represent current and proposed processes.
- Document detailed requirements specifications, user stories, and acceptance criteria.
- Assist in prioritizing the product backlog and defining clear objectives for each sprint.
- Support the testing process by creating test cases and ensuring that all requirements are met.
- Monitor and analyze process performance, identifying areas for improvement.
- Communicate effectively with both technical and non-technical stakeholders to ensure understanding of requirements and processes.
- Participate in agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
Qualifications:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- 3 years of experience as a Business Analyst in an agile environment.
- Proficient in process mapping tools and techniques.
- Strong documentation skills, with experience in writing user stories and requirements.
- Salesforce.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced, agile setting.
- Strong analytical and problem-solving skills.
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