Film Festival Operations Coordinator

3 weeks ago


Seattle, Washington, United States SIFF Full time
Job Summary

We are seeking a highly skilled and detail-oriented Event Services Specialist to join our team at SIFF. This role is responsible for providing exceptional customer service to festival attendees, assisting with ticket sales and operations, and supporting the overall success of the event.


About Us

SIFF is a leading international film festival that brings together audiences and filmmakers from around the world. Our mission is to create experiences that foster community, creativity, and awareness through the art of cinema.


Responsibilities
  • Provide excellent customer service to festival attendees, including in-person, phone, and email support
  • Assist with ticket sales and operations, including processing walk-up and phone sales
  • Coordinate and execute festival pass creation, distribution, and tracking
  • Support guest relations in guest credential creation and distribution
  • Process internal complimentary ticket orders
  • Support box office operations onsite at venues for assigned events

Requirements
  • 2+ years experience in customer service or a related field
  • Ability to work effectively in a fast-paced environment with multiple priorities
  • Excellent communication and problem-solving skills
  • Proficient knowledge of MS Office Suite and Google Suite
  • Availability to work nights and weekends

Compensation

The salary for this position is $20.76 per hour, based on industry standards and location.



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