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Customer Service Representative
1 month ago
Are you a people person with excellent communication skills? Do you enjoy working with customers and providing top-notch service? If so, we may have the perfect opportunity for you
As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
In this role, you will also have the opportunity to receive valuable experience, paid time off, and growth potential/Opportunity for advancement within our agency.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Requirements
Excellent communication skills - written, verbal and listening.
People-oriented.
Organizational skills.
Self-motivated.
Detail oriented.
Proactive in problem solving.
Dedicated to customer service.
Ability to work in a team environment.
Ability to multi-task.
Ability to effectively relate to a customer.
Bilingual - Spanish preferred.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
