Retail Experience Ambassador

4 weeks ago


Reston, Virginia, United States Apex Systems Full time

Company Overview: Apex Systems is a leading technology solutions provider partnering with top retailers to deliver innovative shopping experiences.

Job Summary: We're seeking a charismatic Retail Experience Ambassador to join our team in Roosevelt, UT. As a Brand Ambassador, you will be the face of our AI shopping tool, providing exceptional customer service and fostering lasting relationships with customers and store staff.

Estimated Salary: $24 per hour, with a high likelihood of extension.

Job Description: As a Retail Experience Ambassador, you will be responsible for engaging with customers, demonstrating the products, and encouraging usage. You will assist customers throughout their end-to-end experience, ensuring a smooth and seamless journey from onboarding to checkout. Additionally, you will act as the go-to resource for customer and store team needs, resolving issues as they arise and gathering feedback from customers.

Key Responsibilities:

  • Provide exceptional customer service, ensuring customer satisfaction and driving usage of the AI shopping tool.
  • Act as the face of the brand, building lasting relationships with customers and store staff.
  • Assist customers throughout their shopping experience, from onboarding to checkout.
  • Resolve customer issues and concerns in a timely and professional manner.
  • Gather feedback from customers and report on their experience.

Requirements: To be successful in this role, you must be friendly, personable, and able to build lasting relationships with customers and store staff. You should be willing to go out of your way to help the customer, provide exceptional customer service, and think on your feet to problem-solve as issues arise. Ambitious sales-driven individuals who are interested in technology and its impact on the retail landscape are highly desired. Previous experience as an on-site promoter or in retail, hospitality is a plus.

Benefits: As a Retail Experience Ambassador, you will have the opportunity to work with a dynamic team, learn about the latest technology trends, and develop valuable skills in customer service and sales. This is an excellent opportunity for those looking to grow their career in a fast-paced and innovative environment.

Location: 100% on-site in Roosevelt, UT.



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