Sprinkler System Technician

5 days ago

Asheville, North Carolina, United States Johnson Controls Full time
About the Role

We are seeking a highly skilled Sprinkler Service Technician to join our team at Johnson Controls. As a key member of our team, you will be responsible for providing top-notch service and repair of sprinkler systems for commercial, industrial, and residential applications.

Key Responsibilities
  • Respond to service calls from our Service Resource Center, including diagnosing equipment/system malfunctions.
  • Perform service and repairs on sprinkler systems, including wet, dry, pre-action, deluge, and fire pumps.
  • Follow prescribed troubleshooting procedures and refer to technical manuals to diagnose and repair equipment.
  • Read and interpret blueprints, diagrams, submittals, and operational product manuals.
  • Provide exceptional customer service by communicating effectively with district staff and customers.
  • Electronically complete Service Acknowledgements with proper coding and obtain customer signatures.
  • Participate in a scheduled On-call rotation.
Requirements
  • Experience in the Fire Sprinkler/Suppression industry.
  • Ability to read and interpret blueprints, submittals, and operational/product manuals.
  • High School Diploma or equivalent required.
  • Must be willing to travel.
  • Ability to follow verbal and written instructions.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Able to participate in an on-call rotation schedule.
  • Demonstrate a high level of customer service.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Possess a valid driver's license and driving record that meets company requirements.
  • Able to pass a pre-employment background and drug test.
Preferred Qualifications
  • NICET Level II certification.

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