Customer Service Representative

4 weeks ago


Trenton, New Jersey, United States Regal Rexnord Full time
Job Summary

We are seeking a highly skilled Customer Care Advocate to join our team at Regal Rexnord. As a Customer Care Advocate, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a leading industrial manufacturer and contribute to the success of our company.

Key Responsibilities
  • Provide timely and effective customer service and support via phone, email, and other communication channels.
  • Manage customer orders, including processing new orders, returns, and credits.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.
  • Develop and maintain strong relationships with customers to drive sales and revenue growth.
Requirements
  • High school diploma or equivalent required; some college education desired.
  • 1-3 years of experience in account management and/or customer service.
  • Bilingual in English and Spanish is a plus.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Regal Rexnord

Regal Rexnord is a leading global industrial manufacturer with a rich history of innovation and excellence. We are committed to delivering sustainable solutions that power, transmit, and control motion. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.



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