NCAA Hall of Champions Retail Associate

1 month ago


Marquand, Missouri, United States AEG Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate at the NCAA Hall of Champions. As a key member of our sales team, you will be responsible for providing exceptional customer service, maximizing sales, and creating a legendary experience for our fans.

Key Responsibilities
  • Assist guests with their overall experience while maximizing sales within the retail kiosks.
  • Answer guests' questions regarding Hall of Champions equipment and merchandise.
  • Complete quick and friendly retail transactions with customers.
  • Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
  • Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
  • Assist in daily inventory control, weekly cycle counts, and twice-yearly physical inventory of the Hall of Champions merchandise.
  • Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.
  • Perform Total Customer Experience.
Requirements
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Retail experience a plus but not mandatory.
  • Must be a team player.
  • Self-motivated to stay busy during slow periods.
  • Strong verbal communication skills.
  • Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
  • Basic computer skills; Microsoft Office, Word, Excel, Outlook.
  • Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Knowledge of products and quality focus.
Compensation and Working Conditions

Starting at $14 an hour, 2-4 days a week, 15-20 hours a week. Museum hours: Tuesday-Saturday 10am-5pm, Sunday 12pm-5pm. Great for students at IU Indy and Purdue University Indianapolis.


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