NCAA Hall of Champions Retail Associate
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate at the NCAA Hall of Champions. As a key member of our sales team, you will be responsible for providing exceptional customer service, maximizing sales, and creating a legendary experience for our fans.
Key Responsibilities- Assist guests with their overall experience while maximizing sales within the retail kiosks.
- Answer guests' questions regarding Hall of Champions equipment and merchandise.
- Complete quick and friendly retail transactions with customers.
- Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
- Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
- Assist in daily inventory control, weekly cycle counts, and twice-yearly physical inventory of the Hall of Champions merchandise.
- Assist with overseeing the capture of all sales records (POS) on all admission tickets and merchandise sold out of the Hall of Champions.
- Perform Total Customer Experience.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Retail experience a plus but not mandatory.
- Must be a team player.
- Self-motivated to stay busy during slow periods.
- Strong verbal communication skills.
- Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts.
- Basic computer skills; Microsoft Office, Word, Excel, Outlook.
- Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures, and work processes.
- Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
- Knowledge of products and quality focus.
Starting at $14 an hour, 2-4 days a week, 15-20 hours a week. Museum hours: Tuesday-Saturday 10am-5pm, Sunday 12pm-5pm. Great for students at IU Indy and Purdue University Indianapolis.
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