Retail Store Associate
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at The Sherwin-Williams Company. As a Retail Store Associate, you will play a critical role in delivering exceptional customer service and driving sales growth in our retail stores.
Key Responsibilities:
- Provide exceptional customer service by answering questions, making recommendations, and resolving customer concerns in a timely and professional manner.
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Build strong relationships with wholesale and retail customers by providing excellent service and ensuring their needs are met.
- Process sales transactions accurately and consistently with company policies and procedures.
- Meet or exceed sales goals on a monthly, quarterly, and yearly basis by identifying opportunities to upsell and cross-sell products.
- Maintain a clean and organized store environment by stocking shelves, setting up displays, and cleaning equipment.
- Load and unload delivery trucks and assist with making deliveries as needed.
- Comply with inventory control procedures and maintain accurate records of sales and inventory.
- Participate in ongoing training and development to stay up-to-date on products, services, and company policies.
Requirements:
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
- Must be willing to work a variety of shifts, including evenings and weekends.
Preferred Qualifications:
- Valid driver's license.
- High school diploma or equivalent.
- Previous experience working in a retail or customer service environment.
- Ability to read, write, and communicate in multiple languages.
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