Service Engineer for Field Operations

1 week ago


Albuquerque, New Mexico, United States Ascend Recruiting Partners Full time

Position: Field Service Engineer

Location: Albuquerque, NM

Work Arrangement: On-Site

Compensation: $40.00 per hour

Relocation Assistance: Available

Employment Type: Full-Time/Non-Exempt with Benefits

Work Schedule: Rotating Shifts (3/4 Day or Night)

Job Overview:

The Field Service Engineer will be responsible for the installation, maintenance, troubleshooting, and repair of sophisticated electronic and electromechanical systems. This role requires the ability to function as an independent authority on designated product lines, executing intricate customer installation strategies to ensure reliability and process validation. The engineer will also provide training to customer personnel on advanced operational and maintenance procedures, while delivering on-site technical support for equipment and process applications.

Qualifications:

  • Associate's or Bachelor's Degree in a relevant engineering discipline, or a minimum of 4 years of experience in the installation and repair of semiconductor or electronic production systems.
  • Proficient in advanced electromechanical troubleshooting.
  • Experience in diagnosing hardware or process issues related to equipment and facilities.
  • Hands-on expertise in mechanics and electronics.
  • Ability to utilize hand tools and meters, and interpret electrical and mechanical schematics.
  • Preferred experience in the semiconductor industry.
  • Familiarity with statistical process control and quality improvement methodologies.
  • Demonstrated capability to maintain and repair demo cleanroom equipment.
  • Valid driver's license with acceptable driving record.
Key Responsibilities:
  • Assist clients and team members in identifying and resolving equipment-related process challenges.
  • Conduct on-site preventive maintenance, ensuring equipment cleanliness and operational quality.
  • Manage start-up, warranty, and service contract tasks, ensuring timely hardware setup.
  • Utilize training skills to troubleshoot and resolve tool issues, minimizing downtime.
  • Maintain optimal equipment performance to enhance customer satisfaction.
  • Recommend appropriate actions and stay informed of ongoing and potential issues.
  • Handle equipment and customer situations while keeping management updated on developments.
  • Facilitate local customer meetings and communicate effectively in various settings.
  • Initiate purchase orders for necessary parts and services.
  • Stay current with the company's latest systems, methods, and safety protocols.
  • Comply with cleanroom attire requirements and work within the cleanroom environment as needed.
If you possess the required qualifications and are confident in your ability to fulfill these responsibilities, we encourage you to explore this opportunity.

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