Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Responsibilities:
Perform outbound tax-related calls to borrowers throughout the workday.
Handle and address escalated customer inquiries and concerns effectively.
Provide clear, accurate information and assistance regarding tax-related matters.
Maintain professionalism and empathy when dealing with challenging situations.
Requirements:
2 years of experience in customer service or a related field.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
Competitive hourly rate of $18.50 - $19 per hour.
Opportunities for professional growth and development.
A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
How to Apply:
Interested candidates should submit their application through our website. We look forward to hearing from you
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