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Fleet Terminal Operations Manager

2 months ago

St Louis, Missouri, United States AiLO Logistics Full time
About the Role

We are seeking a highly skilled Terminal Manager to join our team at AiLO Logistics. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fleet, ensuring that our drivers are trained and equipped to meet the needs of our customers.

Key Responsibilities
  • Manage and develop relationships with drivers to increase overall driver productivity and retention.
  • Administer Postal Operation Safety protocol with drivers.
  • Process repair orders from start to finish, ensuring all information is tracked.
  • Work with outside vendors to track and update the progress of repairs and manage the invoice process.
  • Maintain accurate records of vehicles.
  • Assist techs in managing parts inventory, parts ordering, and scheduling service repairs.
  • Ensure compliance with government rules and regulations and file paperwork in support of DOT compliance as needed.
  • Schedule repairs or preventative maintenance and coordinate BIT inspections.
  • Ensure that the necessary number of fleet vehicles are available at all times.
  • Communicate vehicle needs and condition reports with the fleet manager.
  • Monitor and manage the driver's time efficiently, ensuring that customer expectations are met for pickup and delivery, DOT Hours of Service regulations are followed, and any delays are communicated to the dispatch/customer.
  • Ensure equipment meets and or exceeds companies and or DOT safety standards, for use at all times.
  • Moving equipment as needed for maintenance and advising maintenance of location and maintenance needs.
  • Always ensure safety compliance, providing driver training when needed, and participating in safety campaigns.
  • Tracking and recording drivers' performance from dispatch to delivery to ensure on-time service.
  • Working closely with safety, maintenance, and operations to ensure drivers comply with the policies and procedures of AiLO Logistics.
  • Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers and drivers.
  • Maintaining positive customer, driver, and carrier relations.
  • Develop relationships with drivers to ensure better performance and encourage driver retention.
  • Develop, write, and improve driver schedules, and or routes to optimize performance and efficiency.
  • Provide guidance, coach, mentor, and train drivers to ensure the success of the driver and AiLO Logistics.
  • Audit driver timecards ensuring that they are filled out correctly, submitted on time, and accurately represent work performed.
  • Responsible for performing drive tests on potential driver candidates.
  • Perform additional duties as required.
  • Class B license to move tractors to service location.
Requirements
  • Proficient problem solver, independent, and adaptive to a fast-paced business environment.
  • Ability to use computer and software applications (i.e. word processing, spreadsheet, etc.).
  • Willingness to work overtime and weekends when needed.
  • Ability to handle multiple projects and tasks.
  • Ability to listen and speak professionally.
  • Ability to speak Spanish (preferred).
  • Previous transportation management experience preferred.
  • Knowledge of FMCSA and DOT regulations.
  • Manage and prioritize multiple tasks in a fast-paced, service-driven environment.
  • Possesses customer service-related experience.
  • Top-notch organizational skills.
  • Ability to work under potentially stressful situations.
  • Strong verbal and written communication skills.
What We Offer
  • Employer Paid Medical.
  • Employer Paid Dental.
  • Employer Paid Vision.
  • Company provided cell phone.
  • Life Insurance.
  • 401(K).
  • Employee Assistance Programs.
  • Vacation pay.
  • Sick pay.
  • Excellent opportunity for career advancement.
  • Employee events.