Guest Service Representative
3 weeks ago
Additional Information: This hotel is owned and operated by an independent franchisee, Schulte Hospitality Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
'-Greets guests as they arrive, focus on personal recognition
-Reviews arrival lists daily and assists in preparing and assembling welcome amenities
-Escort VIPs to room and check them in prior to arrival
-Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
-Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
-Keep front desk area clean and organized.
-Assisting with lobby activation as needed.
-Utilize proper procedures when handling guest PPI data.
-Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
-Attends promptly to guest needs and inquiries
-Perform various other duties as assigned
-Perform various other duties as assigned to meet business objectives
'-Minimum of one (1) year in Front Desk Operations
-In-depth knowledge of hotel Front Desk operations
-Minimum of High School education
-Basic computer skills
-Ability to communicate effectively verbally and in writing
-Ability to exceed expectations of guests and team members
-Excellent time management skills
Work Today, Get Paid today, with Daily Pay
-Free Telemedicine and Virtual Mental Health care access for All Associates starting day one
-Multiple Health Insurance and Life Insurance options
-401k Plan + Company Match
-Paid Time Off
-Holiday Pay
-Pet Insurance
-Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more
The hourly pay range for this position is $19.00 to $20.00.
This company is an equal opportunity employer.
frnch1
-
Guest Services Representative
1 month ago
Anaheim, California, United States Extended Stay Full timeGuest Services RepresentativeAt Extended Stay, we're committed to providing exceptional guest experiences. As a Guest Services Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Assist guests with all inquiries and requests in a timely and professional mannerProcess...
-
Guest Services Representative
2 weeks ago
Anaheim, California, United States Extended Stay Full timeGuest Services RepresentativeAt Extended Stay, we're looking for a Guest Services Representative to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Assist guests with all requests and respond to their needs in a timely and professional manner.Process...
-
Guest Services Representative
4 days ago
Anaheim, California, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include:Key Responsibilities:Assisting guests at all times and responding to their requests in a timely and professional manner.Providing reasonable accommodations to guests and processing reservations,...
-
Guest Services Representative
1 week ago
Anaheim, California, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as...
-
Guest Services Representative
2 months ago
Anaheim, United States J street Management CA LLC Full timeJob OverviewThe Guest Services Representative serves as the primary point of contact for guests during their stay, ensuring a seamless experience from check-in to check-out. This role involves managing reservations, accommodating special requests, and providing information about hotel services and amenities.Key Responsibilities:Provide exceptional customer...
-
Guest Service Representative
2 months ago
Anaheim, United States Schulte Companies Full timeSchulte Companies - 1601 S Anaheim Blvd [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...
-
Guest Service Representative
2 weeks ago
Anaheim, California, United States Holiday Inn & Suites Anaheim Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Holiday Inn & Suites Anaheim. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to...
-
Guest Service Representative
3 weeks ago
Anaheim, United States Sonesta International Hotels Full timeJob Title: Guest Service AgentAt Sonesta International Hotels, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register guests,...
-
Guest Service Representative
3 weeks ago
Anaheim, California, United States Sonesta International Hotels Full timeJob SummaryThe Guest Services Agent is a key member of our hotel team, responsible for delivering exceptional service to our guests and ensuring a seamless stay experience. As the first point of contact for our guests, you will be the face of our brand and play a critical role in creating memorable experiences.Key ResponsibilitiesRegister guests, issue room...
-
Guest Service Agent
4 days ago
Anaheim, California, United States Sonesta International Hotels Full timeJob SummaryThe Guest Service Agent is responsible for delivering exceptional results that contribute to the overall success of the hotel. This role serves as the first point of contact for guests and represents the brand at all times. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to work...
-
Guest Service Representative
4 weeks ago
Anaheim, United States Marriott Full timeJob Number 24167585 Job Category Rooms & Guest Services Operations Location The Viv Hotel Anaheim a Tribute Portfolio Hotel, 1601 South Anaheim Boulevard, Anaheim, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent...
-
Guest Service Representative
2 weeks ago
Anaheim, United States Marriott Full timeJob Number 24167585 Job Category Rooms & Guest Services Operations Location The Viv Hotel Anaheim a Tribute Portfolio Hotel, 1601 South Anaheim Boulevard, Anaheim, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Additional Information: This hotel is owned and operated by an independent franchisee,...
-
Guest Service Agent
5 months ago
Anaheim, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
-
Guest Services Rep Part
4 weeks ago
Anaheim, United States Extended Stay America Full timePOSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and...
-
Guest Service Agent-4
4 weeks ago
Anaheim, United States Sonesta International Hotels Full timeJob Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems...
-
Guest Service Agent
4 weeks ago
Anaheim, California, United States Holiday Inn & Suites Anaheim Full timeJob Title: Guest Service AgentJob Summary:We are seeking a Guest Service Agent to join our team at the Holiday Inn & Suites Anaheim. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is comfortable and enjoyable.Key Responsibilities:Provide warm and welcoming service to...
-
Guest Service Agent
4 weeks ago
Anaheim, California, United States Wyndham Hotels & Resorts Full timeJob SummaryThe Guest Service Agent is responsible for providing exceptional customer service to all guests during their stay at the La Quinta by Wyndham Anaheim location in Anaheim, California. This role involves handling guest inquiries, resolving issues, and ensuring a positive experience for all guests.Key ResponsibilitiesProvide attentive and courteous...
-
Guest Service Agent
4 weeks ago
Anaheim, California, United States Wincomehospitality Full timeJob Title: Guest Service AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at The Westin Anaheim Resort. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. You will be the face of our hotel, and your...
-
Guest Services Associate
1 month ago
Anaheim, California, United States Wyndham Destinations Full timeUnlock Your Potential as a Guest Services AssociateAt Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Services Associate, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.Key...
-
Guest Service Agent
5 months ago
Anaheim, United States Holiday Inn & Suites Anaheim Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...