Customer Experience Specialist
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to a positive and engaging store environment.
Key Responsibilities
Customer Service
- Provide personalized service to customers, ensuring their needs are met and exceeded.
- Use advanced product knowledge to make recommendations and drive sales.
- Engage with customers through friendly conversation and interactive experiences.
- Process customer transactions efficiently and accurately.
- Stock shelves and maintain a high level of productivity and attention to detail.
- Participate in visual merchandising and store displays to drive sales and engagement.
- Work collaboratively with other team members to achieve sales goals and store objectives.
- Assist with training and development of new team members.
- Contribute to a positive and inclusive store culture.
Requirements
Education and Experience
- No minimum education requirement.
- Previous experience in a customer-centric environment preferred.
- Part-time status requires flexibility and availability to work a variety of shifts, including days, evenings, weekends, and holidays.
Benefits
Eligible team members enjoy a range of benefits, including medical, dental, and vision plans, company-paid life insurance, and paid time off. For more information, please visit our website.
Equal Employment Opportunity
JOANN Stores is an equal employment opportunity employer. We are committed to diversity and inclusion in the workplace.
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