Senior IT Support Specialist
1 week ago
We are seeking a highly skilled Senior IT Support Consultant to join our team at The University of Iowa. As a key member of our IT department, you will provide expert technical support and troubleshooting for software applications, complex software installations, and managed workstation environments.
Key Responsibilities- Provide expert technical support and troubleshooting for software applications and complex software installations
- Manage systems used to collect hardware and software inventory, deployment of software on demand, and manage software configurations on client computers
- Investigate and resolve complex widespread computer problems that affect users across multiple areas
- Collaborate with campus IT professionals to achieve short and long-range IT goals of the organization
- Provide occasional complex training as needed for UIHC systems and give presentations to departments about HCIS services
- Professional experience (typically 3-5 years) providing technical support and troubleshooting for workstations running Windows 10/11 and Microsoft Office 365 application suite
- Strong customer service experience
- Extensive experience supporting the Outlook desktop app
- Expert proficiency in software installations/deployments in a managed workstation environment
- Outstanding communication skills, both verbal and written, with technical and non-technical staff
- Experience working in a health care IT environment
- Experience supporting workstations running macOS
- Experience in project planning and implementation
- Experience supporting offsite customers using remote assistance tools, with ability to effectively troubleshoot technical issues remotely
This is a full-time position with a salary range of $54,522 to commensurate. The University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave.
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IT Support Specialist
3 weeks ago
Iowa City, Iowa, United States IT Enterprise Technology Full timeIT Support Specialist (Full-Time) Company: IT Enterprise TechnologyPosition Overview The IT Support Specialist plays a crucial role in the installation, configuration, troubleshooting, and maintenance of assigned workstations. This position requires a proactive approach to managing software upgrades, hardware installations, and providing assistance with...
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Senior IT Support Specialist
19 hours ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University Of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and managed workstations.Key ResponsibilitiesProvide expert technical support and troubleshooting...
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Senior IT Support Specialist
2 weeks ago
Iowa City, Iowa, United States University of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and complex software installations in a managed workstation environment.Key...
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Eastern Regional Marketing Specialist
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Senior Civil Engineering Specialist
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Iowa City, Iowa, United States City of Johnson City, TN Full timeExciting Career Opportunity: Senior Civil Engineering SpecialistThe City of Johnson City, Tennessee, is on the lookout for a proficient Senior Civil Engineering Specialist to enhance their innovative Public Works Department. This position entails managing intricate civil engineering initiatives, directing public infrastructure projects, and ensuring the...
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Eastern Territory Marketing Specialist
1 week ago
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Senior Client Engagement Specialist
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Senior IT Support Consultant
1 week ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and hardware issues.Key ResponsibilitiesInstall and configure complex software applications in a...
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Senior IT Support Consultant
6 days ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at The University of Iowa. As a key member of our IT department, you will provide expert technical support and troubleshooting for software applications and hardware devices.Key ResponsibilitiesInstall and configure complex software applications in a managed workstation...
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Application Support Specialist
3 weeks ago
Iowa City, Iowa, United States TEKsystems Full timeJob OverviewPosition: Application Support SpecialistRole Summary:This position involves providing tier 2 support for application-related issues. The specialist will manage all escalated tickets that require in-depth troubleshooting, diagnosis, and resolution of problems. The ideal candidate will be adept at supporting applications within a large...
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Senior IT Support Consultant
1 week ago
Iowa City, Iowa, United States University of Iowa Full timeJob SummaryWe are seeking a highly skilled Senior IT Support Consultant to join our team at the University of Iowa. As a key member of our IT department, you will be responsible for providing expert technical support and troubleshooting for software applications and complex software installations in a managed workstation environment.Key...
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Retail Customer Support Specialist
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Iowa City, Iowa, United States Mediserve Gray Full timeRetail Customer Support Specialist Company: Mediserve GrayJob OverviewThe Retail Customer Support Specialist acts as the primary point of contact for clients seeking durable medical equipment (DME) or over-the-counter retail products. This role involves collecting essential information and inputting it into the company’s database. The specialist will also...
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Depository Services Support Specialist
3 days ago
Iowa City, Iowa, United States Bank of Tennessee Full timeJob Title: Depository Services Support SpecialistJoin Bank of Tennessee as a Depository Services Support Specialist and play a vital role in providing exceptional support to our customers and team members.Job Summary:We are seeking a highly organized and detail-oriented individual to support our Depository Services team. As a Depository Services Support...
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Supported Employment Specialist
3 weeks ago
Iowa City, Iowa, United States Goodwill Industries of Southeastern Wisconsin, Inc. Full timeJob Summary:Goodwill Industries of Southeastern Wisconsin, Inc. is seeking a Full-time Supported Employment Specialist to join our team. As a Supported Employment Specialist, you will play a critical role in supporting individuals with barriers to employment by providing job coaching, advocacy, and teaching skills.Key Responsibilities:Manage a caseload of...
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Support Services Specialist
5 days ago
Iowa City, Iowa, United States The University Of Iowa Full timeJob Title: Support Services SpecialistThe University of Iowa Healthcare, Care Coordination Division is seeking a highly skilled Support Services Specialist to provide prescription support services for patients, ensuring effective and efficient delivery of healthcare. This role requires strong computer skills, attention to detail, accurate documentation, and...
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Client Support Specialist
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Iowa City, Iowa, United States Advanced Call Center Technologies Full timeJob OverviewAdvanced Call Center Technologies is on the lookout for dedicated Client Support Specialists to enhance our team within the Banking and Finance sectors. We foster a culture that emphasizes internal promotions and provide exceptional training programs designed to elevate your career.Our team members benefit from same-day pay and can access unique...
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Caregiver and Support Specialist
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