Customer Service Supervisor

6 days ago


Santa Monica, California, United States Whole Foods Market IP, L.P. Full time

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.

About This Job

This position requires a strong analytical mind to balance dynamic customer flows, excellent interpersonal skills to motivate team members, and the ability to perform task management.

Job Responsibilities
  • Delivers outstanding customer experience; holds all Team Members accountable for delivering outstanding customer service.
  • Establishes clear expectations for balancing in-store customer service and completing online orders.
  • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks.
Required Skills and Qualifications
  • 12+ months retail experience
  • Able to lift 50 lbs
  • Physical Requirements: standing/walking 6-8 hours in an 8-hour workday
Benefits

Whole Foods Market offers a competitive salary range of $18.50 - $30.20 Hourly, commensurate with experience. Other benefits include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.



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