Club Lounge Concierge
4 weeks ago
As a Club Lounge Concierge, you will provide exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Your role will involve delivering food and beverages, completing opening and closing side work, and maintaining the overall cleanliness of the Club Lounge.
Key Responsibilities- Deliver food and beverages to guests in a timely and efficient manner.
- Complete opening and closing side work, including stocking plates, silverware, and filling the coffee grinder.
- Retrieve fresh fruit, pastry, coffee, juices, and other items from the kitchen and deliver them to the Club Lounge.
- Restock the kitchen, clean the area, and move tables and chairs as required.
- Organize and display breakfast, setting up food displays and drinks.
- Display the bar, set up bottles, cut condiments, and retrieve ice forms from room service to replenish the bar.
- Monitor the inventory and presentable condition of all glasses, dishes, and silver to ensure they meet Club standards.
- Answer all telephone calls within three rings.
- Greet guests in a friendly and courteous manner.
- Buss tables and maintain an overall clean Club Lounge.
- Must be able to pull and push a minimum of 80 pounds.
- Must be able to lift and carry a minimum of 30 pounds.
- Standing for 90% of the work shift is required.
- Activities include standing, reaching, bending, pushing, pulling, handling, lifting, carrying, and seeing, hearing, talking, and walking.
- Must have basic knowledge of food and beverage preparation.
- Able to anticipate guests' needs.
- Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
- Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment.
- Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills at all times.
- Any combination of education and experience that provides the required knowledge, skills, and abilities.
- Prior hospitality experience preferred.
- Food Handler's Certificate required.
- Must be minimum age to serve alcohol.
- Part-time employment.
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