Senior Director of Market Operations

4 weeks ago


Tampa, Florida, United States ArchWell Health Full time
ArchWell Health: A Leader in Innovative Healthcare

ArchWell Health is a pioneering healthcare provider dedicated to delivering exceptional care to our senior members. Our mission is to create a vibrant, wellness-focused community where seniors can feel at home and receive the best-in-class care.

Job Summary:

The Senior Director of Market Operations is a critical leadership role responsible for driving the success of our market operations. This individual will be the primary business leader responsible for achieving financial objectives, ensuring superior employee and patient satisfaction, and building a high-performance network.

Key Responsibilities:
  • Develop and implement market launch plans in partnership with our corporate Growth team
  • Manage the P&L over the market, responsible for all center operations and achieving financial, growth, and operational KPIs
  • Organize the market leadership team around shared objectives and manage weekly market leadership team meetings
  • Provide local oversight for market support functions and team members in coordination with corporate functional leaders
  • Work side-by-side with teams to ensure operational excellence and deliver an outstanding patient experience
Requirements:
  • Undergraduate degree in Business, Healthcare, or Public Administration, Finance, Economics, or a related field; MBA, MPH, or master's degree in Finance preferred
  • Minimum of 15 years in a supervisory role in a medical setting, with at least 5 years of multi-site experience
  • Prior experience managing medical group operations and overseeing a multi-million-dollar P&L
  • Prior experience leading large interdisciplinary teams with a demonstrated focus on talent acquisition, engagement, and development
ArchWell Health Values:
  • Be compassionate
  • Strive for excellence
  • Earn trust
  • Show respect
  • Stay resilient
  • Always do the right thing

ArchWell Health is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.



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