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Client Relations Specialist

2 months ago

Syracuse, New York, United States Alera Group Full time
Position Overview

Are you seeking a role with a company that prioritizes employee development and values its workforce? Do you thrive in a collaborative environment, assisting colleagues while delivering exceptional service to clients? If you are eager to broaden your understanding of the insurance sector and work within a team that emphasizes growth, skill enhancement, and process optimization, this opportunity may be for you.

About Alera Group

Alera Group is committed to fostering the growth of our employee owners through comprehensive training and development initiatives. Recognized as a leading insurance agency, we have established a reputation as a premier workplace at both national and local levels. Our modern office environment is designed to support our team in achieving their best.

Compensation and Benefits

We offer a competitive compensation package along with a comprehensive benefits program, which includes:

  • Medical and life insurance
  • Short and long-term disability coverage
  • Wellness initiatives
  • 401(K) retirement savings plan
  • Generous paid time off
  • Opportunities for community engagement through charitable projects
  • Flexible work arrangements
Role Responsibilities

The Account Manager Associate will support the Account Manager in addressing client needs and providing assistance to the Commercial Lines team. We are looking for a proactive and enthusiastic individual to join our team.

Ideal Candidate Profile

The successful candidate will possess:

  • A strong drive to exceed client expectations
  • Excellent communication skills and the ability to foster relationships
  • A desire to learn about the insurance industry and engage in a structured training program
  • Proficiency in managing various data systems and navigating insurance platforms
  • Strong organizational skills, self-motivation, and attention to detail

No prior insurance experience is required; our extensive training program will equip you with the necessary knowledge and skills to excel in this field.

Qualifications
  • Bachelor's degree preferred
  • 2-5 years of experience in a customer service role
  • Exceptional verbal and written communication abilities
  • Proficiency in Microsoft Office applications
  • Experience with multiple data management systems

Alera Group is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.