Voice Network Specialist

2 weeks ago


Meade, United States ASRC Federal Full time
Job Title: Voice Network Specialist

ASRC Federal is seeking a skilled Voice Network Specialist to support the DISA Joint Service Provider Enterprise Transport Management (ETM) program in the National Capital Region.

Responsibilities:
  • Configure, maintain, and troubleshoot data network and telephony systems, including ISDN, VoIP, VoSIP, and teleconferencing devices, in accordance with DoD processes and standards.
  • Provide exceptional customer service and support in a high-visibility environment.
  • Develop and implement voice network solutions, including prioritizing voice traffic and ensuring high-quality voice communication.
  • Collaborate with network architects and engineers to design, implement, and optimize voice network enhancements.
  • Configure and manage voice protocols, and troubleshoot and resolve voice network-related incidents.
Requirements:
  • 3+ years of related Voice Technician experience
  • 3+ years of related IT/telecommunications experience working within the DOD environment
  • Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training, or work experience
  • One or more active network certifications OR related Telephony Certifications from Avaya, Nortel, AT&T, etc.
  • Active Secret clearance


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