Automotive Customer Service Representative

4 days ago


Scranton, Pennsylvania, United States Toyota Of Scranton Full time

The ideal candidate for this position will be responsible for creating clear, concise, and accurate repair orders regarding customer vehicle problems, providing complete and accurate written cost estimates for labor and parts, and reviewing repair orders to ensure that work is completed and additional work and authorization is noted.

We're looking for an outgoing individual with a friendly personality who can handle telephone inquiries regarding appointments and work in process, while maintaining high customer satisfaction standards. A computer literate and basic math skills are required for this role.

If you're a quality customer service professional with a passion for delivering excellent results, we'd like to hear from you. We estimate the salary for this position to be around $60,000 - $70,000 per year, based on location and industry standards.



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