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Housekeeper - Brady Hotel New Florence

2 months ago

New Florence, Missouri, United States WARRENTON OIL GROUP Full time
Job Summary

We are seeking a highly skilled and detail-oriented Housekeeper to join our team at the Brady Hotel New Florence. As a Housekeeper, you will be responsible for ensuring the highest standards of cleanliness and service in our guest rooms and suites.

Key Responsibilities
  • Cleanliness and Sanitation: Clean guest rooms and suites to ensure the highest standards of cleanliness and service. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
  • Guest Services: Be familiar with all hotel services to respond to guest inquiries accurately. Maintain complete knowledge of and comply with departmental policies, services, procedures, and standards.
  • Maintenance and Reporting: Report any maintenance deficiencies and handle guests' requests. Ensure the confidentiality and security of all guest rooms and suites.
  • Supply Management: Ensure that both carts and supply closets are kept clean, neat, and properly stocked.
  • Knowledge and Training: Complete the brand-specific training courses for Housekeepers as assigned by the General Manager. Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
  • Guest Interaction: Deal with any guest requests and problems and satisfy their needs within acceptable guidelines. Provide gracious hospitality towards all customers.
  • Teamwork and Communication: Assist/backup to breakfast host essential duties. Create a productive and positive atmosphere; have a good relationship with all associates and other departments.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Knowledge and Skills: Knowledge of cleaning and sanitation products, techniques, and methods. Knowledge of cleaning sensitive materials. Working knowledge of operating cleaning equipment.