Customer Service Representative
1 week ago
Hertz is seeking a Customer Service Associate to join their team in Hebron, Kentucky. This part-time position offers a competitive hourly rate of $16.50 and comes with various benefits and perks.
Job DescriptionAs a Customer Service Associate at Hertz, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills. You will work closely with customers to address their inquiries, resolve issues, and provide personalized support.
The ideal candidate will have a passion for customer service, excellent verbal communication skills, and the ability to multitask with ease. They will also be comfortable working in a fast-paced environment, handling multiple tasks simultaneously, and maintaining a professional appearance and work ethic.
Requirements- High School Diploma or equivalent
- 2 years of customer service experience
- Ability to handle multiple tasks and maintain good organizational skills
- Allowed to legally drive a vehicle
- Ability to work any schedule, including nights, weekends, and holidays based on business demands
- Strong computer skills
- Excellent verbal communication skills
- Great attitude with a high-energy personality
- Experience in dealing directly with customers (e.g., inquiries, disputes, adjustments)
- 4 years of customer service experience with 2 years of sales experience
Hertz offers a comprehensive benefits package, including:
- Medical, dental, and vision plan options
- Retirement programs, including 401(k) employer matching
- Paid parental leave and adoption assistance
- Employee assistance program for employees and family
- Educational reimbursement and discounts
- Voluntary insurance programs (pet, legal/identity theft, critical illness)
- Perks and discounts (theme park tickets, gym discounts, more)
This role requires flexibility, adaptability, and a strong commitment to customer satisfaction. If you are a motivated individual with a passion for customer service, apply now to become a Customer Service Associate at Hertz.
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