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Suite Services Attendant
2 months ago
To be eligible for this position, please ensure you complete the application process after clicking 'Apply Now' above.
Position Overview:
The Premium Hospitality Runner role is essential in delivering outstanding guest experiences while collaborating effectively within the Premium Services Department, particularly in Bars, Suites, In-Seat, or Restaurant settings.
Company Overview:
AEG is a premier sports and entertainment company that specializes in creating memorable experiences for guests. We pride ourselves on our comprehensive service offerings that span various sectors, including sports, entertainment, and hospitality.
Our dedicated team is our greatest asset, bringing years of expertise and passion to every project, ensuring we meet the needs of our partners and guests alike.
Key Responsibilities:
The Premium Hospitality Runner is responsible for:
- Delivering personalized service and meticulous attention to detail to enhance guest satisfaction.
- Serving a variety of beverages and food items, including soft drinks, wines, and beers.
- Collaborating with fellow team members and other service departments to ensure seamless operations.
- Assisting service staff by clearing tables and delivering food orders.
- Completing assigned opening and closing tasks efficiently.
- Maintaining a clean, organized, and safe work environment.
- Being knowledgeable about various food, beverage, and retail options available within the venue.
Qualifications:
- Must be at least 18 years old.
- Strong interpersonal skills to ensure guest satisfaction.
- Ability to work collaboratively with colleagues to uphold service standards.
- Basic understanding of food and beverage service, guest relations, and etiquette.
- Capacity to multitask in a dynamic, team-oriented environment.
- Proficiency in reading, writing, and speaking English for effective communication.
- Able to lift and transport items weighing between 10-30 pounds, occasionally up to 50 pounds.
- Availability to work during all venue events, including nights, weekends, and holidays.
- Physical capability to perform tasks involving reaching, bending, and lifting for extended periods.
- Two to three years of experience in a fast-paced bar, upscale club, or restaurant setting.
Adhere to safe work practices, comply with all safety policies and procedures, and complete required safety training.
All qualified candidates will be considered for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.