Customer Service Representative Weekends Only
3 weeks ago
At Mr. Rooter Corporation, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and scheduling service calls to meet customer requirements.
Key Responsibilities:- Receive and respond to customer inquiries in a professional and courteous manner
- Prioritize and coordinate the scheduling of services to meet customer needs
- Coordinate delays in schedule with customers and service technicians
- Use customer development techniques to solicit work through phone, email, mail, and personal customer contacts
- Perform other duties as needed, which may include cross-training in related positions
- Perform follow-up calls to ensure job was performed to customer expectations
- Minimum two years of administrative experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive attitude
- Team player who can work independently
- Ability to multitask
Benefits package varies by location
Weekend hours will consist of 8 am to 7 pm Saturday and Sunday
We are actively interviewing for this position - Apply today and our hiring manager will follow up
Compensation: $10.00 to $12.00 per hour
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