Customer Service Representative Weekends Only

3 weeks ago


Richmond, Kentucky, United States Mr. Rooter Corporation Full time
Job Title: Customer Service Representative Weekends Only

At Mr. Rooter Corporation, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls, and scheduling service calls to meet customer requirements.

Key Responsibilities:
  • Receive and respond to customer inquiries in a professional and courteous manner
  • Prioritize and coordinate the scheduling of services to meet customer needs
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail, and personal customer contacts
  • Perform other duties as needed, which may include cross-training in related positions
  • Perform follow-up calls to ensure job was performed to customer expectations
Requirements:
  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude
  • Team player who can work independently
  • Ability to multitask
Benefits:

Benefits package varies by location

Weekend hours will consist of 8 am to 7 pm Saturday and Sunday

We are actively interviewing for this position - Apply today and our hiring manager will follow up

Compensation: $10.00 to $12.00 per hour



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