Customer Service Representative Weekends Only

4 weeks ago


Richmond, Kentucky, United States Mr. Rooter Corporation Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Mr. Rooter Corporation. As a key member of our customer service team, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements.

Key Responsibilities

  • Receive incoming calls in a professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through various channels
  • Perform other duties as needed, including cross-training in related positions
  • Perform follow-up calls to ensure job satisfaction

Requirements

  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently
  • Ability to multitask and prioritize tasks effectively

Benefits

Our benefits package varies by location, but we offer a competitive compensation package, including a rate of $10.00 to $12.00 per hour. Weekend hours will consist of 8 am to 7 pm on Saturday and Sunday.

About Us

At Mr. Rooter Corporation, we believe in treating our customers and employees with respect and integrity. We are committed to creating a culture of excellence and providing the highest level of customer service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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