Customer Service Representative Weekends Only
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Mr. Rooter Corporation. As a key member of our customer service team, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements.
Key Responsibilities
- Receive incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service technicians
- Use customer development techniques to solicit work through various channels
- Perform other duties as needed, including cross-training in related positions
- Perform follow-up calls to ensure job satisfaction
Requirements
- Minimum two years of administrative experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive attitude and ability to work independently
- Ability to multitask and prioritize tasks effectively
Benefits
Our benefits package varies by location, but we offer a competitive compensation package, including a rate of $10.00 to $12.00 per hour. Weekend hours will consist of 8 am to 7 pm on Saturday and Sunday.
About Us
At Mr. Rooter Corporation, we believe in treating our customers and employees with respect and integrity. We are committed to creating a culture of excellence and providing the highest level of customer service. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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