Retail Banking Specialist

3 weeks ago


Smyrna, Georgia, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a skilled and motivated individual to join our team as a Float Personal Banker I. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities
  • Use a consultative approach to identify and meet the financial needs of customers, recommending appropriate solutions and products.
  • Maintain a thorough knowledge of Retail consumer and small business products and services, utilizing our value proposition to drive sales and revenue growth.
  • Utilize marketing tools and strategies to proactively engage with customers and set appointments for periodic financial reviews.
  • Focus on cross-selling to existing customers and engaging in outside sales activities, such as business sales calls and community financial literacy events.
  • Establish strong working relationships with assigned Business Partners, referring customers to provide timely and holistic financial solutions.
  • Meet or exceed customer experience and individual/team production goals, driving year-over-year revenue growth.
Requirements
  • College degree or equivalent work experience, with a strong understanding of advanced math functions and financial analysis.
  • Experience in the financial industry, with a demonstrated ability to develop comfort with sales activities and build strong customer relationships.
  • Ability to represent Fifth Third Bank in a professional manner, with excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions and drive results.
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a commitment to excellence and customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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