Bilingual Customer Accounts Manager

1 week ago


Houston, Texas, United States The Reserves Network Inc Full time
About the Role:
A leading government debt collection agency in Houston, TX 77081 is seeking a skilled Bilingual Collector to join their team. As a collector, you will play a vital role in resolving customer debts and ensuring timely payments.

Key Responsibilities:
  • Identify and pursue delinquent accounts.
  • Communicate with customers through phone or mail regarding outstanding debts.
  • Collaborate with customers to develop effective debt repayment strategies.
  • Assist customers in setting up payment plans or making arrangements for debt repayment.
  • Manage email correspondence and respond to voicemails.

What We Offer:$16/hour, competitive benefits package including health insurance, dental, disability, critical illness, life, vision, accident, behavioral health insurance, 401K, and referral bonus program.

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