Team Supervisor

2 months ago


Somerville, New Jersey, United States Playa Bowls Full time
Job Overview

Shift Supervisors play a vital role in the operational management of our establishment, acting as a bridge between the staff and upper management during shifts when management is unavailable. They are expected to exemplify outstanding work ethics and demonstrate a high level of responsibility and professionalism.

Key Responsibilities:

  • Oversee and ensure the quality of food products, taking necessary actions to discard any subpar items.
  • Effectively assign tasks to team members in a fair and responsible manner.
  • Handle customer refunds and manage any financial discrepancies.
  • Address and resolve customer concerns with courtesy and professionalism.
  • Monitor and document inventory levels throughout the shift and conduct end-of-day counts.
  • Perform cash register and safe reconciliations, ensuring accuracy in deposits.
  • Maintain open communication with management regarding any operational issues that arise during the shift.
  • Ensure all tasks are completed promptly and in line with company standards.

Shift Supervisors are essential to maintaining the smooth operation of our restaurant, ensuring that all team members are supported and that customer satisfaction is prioritized.


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