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Patient Access Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.
Key Responsibilities- Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
- Gather and verify patient demographics to validate patient identity.
- Conduct intensive screening of patients to identify network status and coordination of benefits.
- Obtain patient consents and attestations as required.
- Perform registration, insurance verification, pre-certification, and financial clearance functions.
- Ensure accurate and timely processing of patient information and payments.
- Provide excellent customer service and maintain a positive patient experience.
- Collaborate with healthcare teams to ensure seamless patient care.
- Stay up-to-date with changing regulations and policies to ensure compliance.
- High school diploma or equivalent required.
- 1+ year of experience in a hospital setting preferred.
- Patient financial services experience a plus.
- Excellent analytical, written, and verbal communication skills.
- Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
- Ability to work rotating shifts and weekends as needed.
As a Patient Access Specialist at Hackensack Meridian Health, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and patient-centered care. We offer competitive benefits, tuition reimbursement, and opportunities for professional growth and development.