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Patient Access Coordinator

2 months ago


Holmdel New Jersey, United States Hackensack Meridian Health Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Hackensack Meridian Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Conduct quality interviews with patients to ensure compliance with patient safety rules and state and federal regulations.
  • Gather and verify patient demographics to validate patient identity.
  • Conduct intensive screening of patients to identify network status and coordination of benefits.
  • Obtain patient consents and attestations as required.
  • Perform registration, insurance verification, pre-certification, and financial clearance functions.
  • Ensure accurate and timely processing of patient information and payments.
  • Provide excellent customer service and maintain a positive patient experience.
  • Collaborate with healthcare teams to ensure seamless patient care.
  • Stay up-to-date with changing regulations and policies to ensure compliance.
Requirements
  • High school diploma or equivalent required.
  • 1+ year of experience in a hospital setting preferred.
  • Patient financial services experience a plus.
  • Excellent analytical, written, and verbal communication skills.
  • Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
  • Ability to work rotating shifts and weekends as needed.
What We Offer

As a Patient Access Specialist at Hackensack Meridian Health, you will have the opportunity to work in a dynamic and supportive environment that values teamwork and patient-centered care. We offer competitive benefits, tuition reimbursement, and opportunities for professional growth and development.