Insurance Customer Service Representative

2 days ago


Blue Springs, Missouri, United States Chris Castanza Insurance Agency Full time
Customer Service Agent - Insurance

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Chris Castanza Insurance Agency. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, addressing their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues related to insurance policies and coverage.
  • Provide accurate and timely information to customers regarding their policies and coverage.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Verify customer information and update policy records as necessary.
  • Make modifications to customer policies as required.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience in the insurance industry preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Knowledge of Microsoft Office and customer relationship management software.

What We Offer:

  • Competitive salary range: $35,000 - $50,000+ per year.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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