Clinical Services Coordinator
2 months ago
Job Summary
As a Clinical Services Coordinator with Atrium Health, you will play a critical role in ensuring the delivery of high-quality patient care in compliance with regulatory standards and organizational policies. This position requires a skilled nurse to provide administrative support, clinical expertise, and liaison services to physician practices, hospital case management, and other referral sources.
Key Responsibilities
- Provide clinical administrative support to ensure timely and effective resource management to meet patient needs and organizational goals.
- Analyze data to prioritize multi-issue situations and support appropriate actions based on patient health and welfare, patient/staff safety, and effective services.
- Identify barriers to situation/complaint resolution and collaborate with leadership to address timely and effectively.
- Support the development of patient-specific clinical plans of care, ensuring effective communication with parties involved and promoting quality patient outcomes and satisfaction.
- Collaborate with clinical staff to implement identified plans, coordinate care delivery, and promote health and safe outcomes.
- Evaluate progress toward attainment of outcomes through documentation review, interdisciplinary team meetings, and/or case conferences.
- Support billing compliance and timeliness by maintaining current knowledge of payer requirements and billing criteria, state and federal regulations, and performing timely completion of CSC workflow.
- Delegate elements of care to appropriate healthcare workers in accordance with legal or policy parameters.
- Collaborate with healthcare consumers, family, and others in the conduct of clinical practice.
- Utilize resources to plan and provide clinical services that are safe, effective, and financially responsible.
Requirements
- Graduate from an accredited School of Nursing. BSN preferred.
- BLS required per policy guidelines.
- One-year experience in a related field required.
- Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works.
- Maintain current state driver's license and auto insurance at all times.
Physical Requirements
Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions.
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