Student Services Coordinator

4 weeks ago


Bloomington, Indiana, United States Indiana University Full time
Job Summary

The Jacobs School of Music at Indiana University is seeking a highly organized and detail-oriented Student Services Coordinator to join our Undergraduate Advising and Records Team. As a key member of our team, you will provide exceptional support to students, faculty, and staff, ensuring a seamless and efficient experience for all.

Responsibilities
  • Provide administrative support to the Undergraduate Advising and Records Team, including answering phone calls, responding to emails, and greeting visitors.
  • Assist with New Student Orientation and Continuing Student Registration, including walk-in advising and processing E-adds and E-drops.
  • Process class permissions and advising holds, and review the schedule of classes each semester to ensure accuracy.
  • Perform various administrative tasks, such as attending front desk, answering phones, and delivering messages and mail.
  • Assist with daily scheduling, training, and gathering of student feedback.
  • Prepare and disseminate handouts, presentations, or other materials as needed.
Qualifications
  • High school diploma or equivalent required; education beyond the minimum required may be substituted for work experience.
  • 2 years of experience in an office environment, higher education, or related field required.
  • Experience in higher education and knowledge of music preferred.
Working Conditions

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus.



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