Student Services Coordinator
4 weeks ago
The Jacobs School of Music at Indiana University is seeking a highly organized and detail-oriented Student Services Coordinator to join our Undergraduate Advising and Records Team. As a key member of our team, you will provide exceptional support to our students, faculty, and staff, ensuring a seamless and efficient experience for all.
Responsibilities- Provide administrative support to the Director of Undergraduate Studies, Academic Advisors, and Undergraduate Recorder, including scheduling appointments, managing calendars, and coordinating events.
- Serve as the first point of contact for current and prospective undergraduate students, faculty, and staff, responding to inquiries, and resolving issues in a timely and professional manner.
- Screen phone calls, emails, and walk-in visitors, providing information and assistance as needed, and escalating complex issues to senior staff members.
- Assist with New Student Orientation and Continuing Student Registration, including walk-in advising and processing E-adds and E-drops.
- Process class permissions and advising holds, ensuring accurate and timely completion of tasks.
- Review and adjust the schedule of classes each semester, communicating with the Scheduling Office as needed.
- High school diploma or equivalent required; 2 years of experience in an office environment, higher education, or related field preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Proficient in Microsoft Office and Google Suite, with experience in database management and record-keeping.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Flexibility to work in a fast-paced environment, with a commitment to quality and attention to detail.
- A competitive salary and benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace.
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Student Services Coordinator
4 weeks ago
Bloomington, Indiana, United States Indiana University Full timeJob SummaryThe Jacobs School of Music at Indiana University is seeking a highly organized and detail-oriented Student Services Coordinator to join our Undergraduate Advising and Records Team. As a key member of our team, you will provide exceptional support to students, faculty, and staff, ensuring a seamless and efficient experience for...
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