Customer Engagement Associate
4 weeks ago
Position Overview:
As a vital member of the Canon Business Process Services, Inc. team, the Customer Service Representative (CSR) acts as the main liaison for clients and external partners. This role is essential in ensuring that all projects are executed efficiently while adhering to the client's specified timelines and budgetary limits.
Key Responsibilities:
1. Serve as the primary point of contact for customer inquiries and support.
2. Collaborate with various stakeholders to facilitate smooth project execution.
3. Monitor project progress to ensure compliance with client expectations.
4. Address and resolve any issues that may arise during the production process.
Qualifications:
Ideal candidates will possess strong communication skills and a commitment to delivering exceptional service.
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