Restaurant General Manager Position

3 days ago


Grand Rapids, Michigan, United States Harper Associates Full time

About the Role

We are seeking a highly skilled Restaurant General Manager / Operations Manager to lead our upscale dining establishment team. As a key member of our organization, you will be responsible for overseeing service and operations, driving results, and delivering exceptional guest experiences.

Main Responsibilities

  • Strategic Leadership: Develop and execute plans to achieve business objectives, drive growth, and maintain a competitive edge.
  • Operational Expertise: Manage daily restaurant operations, ensuring adherence to company standards for quality, service, and cleanliness.
  • Team Development: Recruit, train, and manage a team of managers and front-of-house staff, fostering a positive and professional work environment.
  • Financial Management: Monitor budgets, control costs, and maximize profitability while maintaining quality and service standards. Prepare regular financial reports and forecasts.
  • Guest Satisfaction: Maintain a guest-first mindset, ensuring each customer receives exceptional service. Handle customer feedback and resolve any issues promptly.

Requirements

  • Experience: Minimum 5 years in restaurant management, preferably in a high-end or fine dining environment.
  • Leadership Skills: Proven track record of leading and developing successful teams.
  • Financial Acumen: Strong experience in budgeting, forecasting, and financial analysis.
  • Communication Skills: Exceptional ability to work under pressure and handle multiple priorities.
  • Knowledge: Passion for food, wine, and fine dining; knowledge of industry trends, best practices, and operational strategies.
  • Education: Bachelor's degree in Hospitality Management or a related field (preferred).

What We Offer

  • Salary: $60,000 - $80,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  • Paid Time Off: Generous paid time off policy and flexible scheduling.
  • Career Advancement Opportunities: Regular opportunities for career advancement within our upscale restaurant group.
  • Dynamic Work Environment: Fast-paced and dynamic work environment focused on innovation and excellence.
  • Employee Discounts: Employee discounts at all of our locations.


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