Senior Restaurant Operations Manager

3 weeks ago


Grand Rapids, Michigan, United States The Road Inc., DBA Denny's Restaurants Full time

At The Road, Inc., DBA Denny's Restaurants, we are seeking a highly skilled Senior Restaurant Operations Manager to lead our team of restaurant managers. As a key member of our management team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service across multiple locations.

Job Description

This is a senior-level position that requires a minimum of 4 years of restaurant management experience, with a proven track record of success in leading high-performing teams and driving business results. You will be responsible for developing and implementing strategies to improve sales, reduce costs, and enhance the overall customer experience.

Key Responsibilities:

  • Lead and develop a team of restaurant managers to achieve business objectives
  • Develop and implement sales growth strategies to drive revenue
  • Improve operational efficiency by optimizing labor costs, reducing waste, and enhancing supply chain management
  • Ensure exceptional customer service by coaching staff on service standards and resolving customer complaints
  • Collaborate with other departments, such as marketing and training, to align business initiatives and drive results

Requirements:

  • Bachelor's degree or equivalent experience
  • Minimum 4 years of restaurant management experience, with a proven track record of success
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed business decisions
  • Strong problem-solving and conflict resolution skills

Salary: $80,000 - $100,000 per year, depending on experience

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career advancement



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