Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Specialist to join our team at Randstad. As a Customer Service Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to advance your career in the financial services industry.
Key Responsibilities- Customer Service: Provide timely and effective support to customers, responding to their inquiries and resolving their issues in a professional and courteous manner.
- Account Management: Manage customer accounts, ensuring that all needs are met and that customers are satisfied with the level of service provided.
- Financial Services: Provide financial services and support to customers, including answering questions and resolving issues related to financial products and services.
- Communication: Communicate effectively with customers, colleagues, and management, both verbally and in writing.
- Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
- Education: Bachelor's degree in a related field.
- Experience: 2 years of experience in customer service or a related field.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
- Certifications: Series 7 license.
We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. We are an equal opportunity employer and welcome applications from diverse candidates.
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