Client Service Associate

2 months ago


Miami, United States Oppenheimer & Co. Full time

About Oppenheimer & Co.

Oppenheimer & Co. is a leading middle-market investment bank and full-service broker-dealer with a rich history dating back to 1881. Our company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking, equity and fixed income research, market making, trust services, and investment advisory and asset management services.

Job Summary

The Client Service Associate will play a critical role in supporting our Branch office team in Miami, Florida. The primary responsibilities include providing exceptional client service, marketing, scheduling, prioritizing meetings, managing databases, general organizational support, and client interaction. The ideal candidate will possess a proactive mindset, anticipating business needs and assuming ad hoc responsibility for project-oriented tasks. This role will handle sensitive and confidential information, collecting and preparing data for executive staff discussions and meetings.

Key Responsibilities

  • Provide administrative support, including document creation, maintenance, and editing, as well as spreadsheet management and presentation preparation.
  • Calendar management and coordination of meetings, including logistics.
  • Database management and maintenance.
  • Client interaction and service, including communication and relationship-building.
  • Provide backup support to other teams and within the branch.
  • Perform ad hoc duties and work on special projects as necessary.

Requirements

  • Bachelor's degree preferred.
  • 1-2 years of experience in financial services or fixed income would be highly beneficial.
  • High proficiency in MS Office products, including Word, Excel, Outlook, and PowerPoint.
  • Excellent communication and interpersonal skills, with the ability to interface with all levels of employees and clients in a professional and friendly manner.

Preferred Qualifications

  • Able to meet designated deadlines and work effectively in a fast-paced environment.
  • Fluency in English and Spanish preferred.
  • Series 7 and Series 66 certifications preferred.


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