Client Support Associate
20 hours ago
Client Support Associate
We are seeking a Client Support Associate to join our team in Miami, FL. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients, helping them manage their business using our solutions.
Key Responsibilities:
- Provide timely and effective support to clients via phone, email, and other communication channels.
- Assist clients with troubleshooting and resolving payroll issues.
- Partner with multiple business units and teams to deliver a seamless client experience.
- Continuously upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, and administrative practices.
Requirements:
- At least one year of experience in a customer service environment.
- General knowledge of payroll and taxes.
- Associate or bachelor's degree.
Benefits:
- Medical, dental, and vision insurance.
- HSA, FSA, and DCFSA account options.
- 401k retirement account access with employer matching.
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