Client Support Associate

4 weeks ago


Miami, Florida, United States Insight Global Full time

Client Support Associate

We are seeking a Client Support Associate to join our team in Miami, FL. As a Client Support Associate, you will be responsible for providing exceptional customer service to our clients, helping them manage their business using our solutions.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and other communication channels.
  • Assist clients with troubleshooting and resolving payroll issues.
  • Partner with multiple business units and teams to deliver a seamless client experience.
  • Continuously upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, and administrative practices.

Requirements:

  • At least one year of experience in a customer service environment.
  • General knowledge of payroll and taxes.
  • Associate or bachelor's degree.

Benefits:

  • Medical, dental, and vision insurance.
  • HSA, FSA, and DCFSA account options.
  • 401k retirement account access with employer matching.


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