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Assistant Property Manager

2 months ago

Lawrence Kansas, United States E-State Management, LLC Full time

Job Summary:

E-State Management, LLC is seeking a highly skilled and organized Assistant Property Manager to join our team. As an Assistant Property Manager, you will be responsible for assisting with the day-to-day functions of the property management department and supporting the Property Manager in all aspects of management pertaining to the client's property.

Key Responsibilities:

  • Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
  • Maintains a thorough working knowledge of and adheres to organization/project policies, procedures and regulations.
  • Hires, trains, motivate, supervise, and terminate all on-site staff to achieve operational goals assigned properly.
  • Conducts on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
  • Responsible for office opening on schedule, condition of office and model apartments.
  • Maintains records on all aspects of management activity on a daily, weekly and monthly basis. Submits required reports on a weekly and monthly basis.
  • Maintains positive customer service attitude.
  • Interviews new prospective tenants and gives tours of property.
  • Processes applications, conducts credit checks and calls references.
  • Makes periodic inspections with residents of move-in/move-out.
  • Initiates and implements policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
  • Physically walks and inspects property on a regular basis.
  • Updates board indicating vacancy status on a daily basis. Coordinates with maintenance and make-ready staff to ensure timely recondition of apartments after move-out.
  • Distributes and collects leases and ensures that all required legal documents are signed.
  • Monitors and schedules all maintenance activities.
  • Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
  • Creates and distributes marketing materials for the property management company.
  • Keeps immediate supervisor well-informed of activities, results of efforts, problems identified, potential problems, etc.; recommends corrective actions to immediate supervisor.

Requirements:

  • Demonstrates strong organizational skills.
  • Possesses knowledge of the real estate industry, including market trends, prices, and state and federal housing regulations.
  • Proficient in basic computer programs including Microsoft Word and Excel.
  • Demonstrates familiarity with financial management software used to balance budget and track payments.
  • Must be detail oriented with ability to manage time efficiently.
  • Exhibits solid communication skills, with an ability to calmly resolve disputes or complaints.
  • Works well with a team.
  • Interacts and engages in a friendly manner with potential and current tenants.
  • Demonstrates ability to think creatively in order to develop new marketing and recruiting techniques.

Education and Experience:

  • Associate's or Bachelor's Degree in Business or Management preferred.
  • Real estate, property management, or customer service experience required.
  • Expected to complete necessary certifications.