Property Management Coordinator
4 weeks ago
The Assistant Property Manager role is a vital part of our property management team at E-State Management, LLC. As a key member of our team, you will be responsible for assisting the Property Manager in all aspects of property management, including maintenance, tenant relations, and administrative tasks.
Key Responsibilities:
- Maintain a thorough working knowledge of company policies, procedures, and regulations.
- Supervise and train on-site staff to achieve operational goals.
- Conduct on-going training with office staff on leasing paperwork, workplace safety, and other essential topics.
- Responsible for office opening, condition, and model apartments.
- Maintain records of management activity and submit required reports.
- Provide exceptional customer service and maintain a positive attitude.
- Interview prospective tenants, process applications, and conduct credit checks.
- Initiate and implement policies to maintain resident communications.
- Physically inspect the property on a regular basis.
- Update the board with vacancy status and coordinate with maintenance staff.
- Distribute and collect leases, ensuring all required documents are signed.
- Monitor and schedule maintenance activities.
- Stay informed about market trends and industry developments.
- Create and distribute marketing materials for the property management company.
Requirements:
- Demonstrate strong organizational skills.
- Possess knowledge of the real estate industry, including market trends and state and federal housing regulations.
- Be proficient in basic computer programs, including Microsoft Word and Excel.
- Have familiarity with financial management software.
- Be detail-oriented and able to manage time efficiently.
- Exhibit solid communication skills and ability to resolve disputes.
- Work well with a team and interact with tenants in a friendly manner.
- Be able to think creatively to develop new marketing and recruiting techniques.
Education and Experience:
- Associate's or Bachelor's Degree in Business or Management preferred.
- Real estate, property management, or customer service experience required.
- Expected to complete necessary certifications.
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