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Senior Support Coordinator

2 months ago


New York, New York, United States Goddard Riverside Full time
Position Overview:

The Senior Support Coordinator plays a vital role in assisting older adults in maintaining their independence and quality of life. This position is integral to the operations of a community-focused organization dedicated to serving the needs of seniors.

Organizational Background:

This organization is a prominent community service provider, committed to enhancing the lives of individuals and families through a variety of support services. With a significant operational budget, the organization serves a diverse population, ensuring that essential resources are accessible to those in need.

Program Focus:

The Senior Support Coordinator is responsible for delivering tailored services that empower seniors to live autonomously. This role involves collaboration with clients, their families, and various support networks to facilitate access to necessary resources that promote health, safety, and meaningful engagement in the community.

Key Responsibilities:

  • Provide personalized case management services to senior clients, ensuring their individual needs are met.
  • Collaborate with internal staff and external partners to enhance service delivery and support.
  • Conduct outreach initiatives to engage new participants and promote available services.
  • Facilitate access to essential benefits and services, including healthcare, legal assistance, and community resources.
  • Ensure a welcoming and inclusive environment for all clients.

Program Development:

  • Work with leadership to identify and develop new services based on client feedback and community needs.
  • Build and maintain partnerships with local organizations and service providers.
  • Participate in community events to strengthen relationships and promote services.

Administrative Duties:

  • Adhere to organizational policies and procedures in all aspects of service delivery.
  • Maintain accurate records and documentation in compliance with regulatory standards.
  • Participate in staff meetings and training sessions to enhance professional development.

Qualifications:

  • A Bachelor’s degree in a relevant field, with experience in case management for older adults.
  • Proven ability to work effectively with diverse populations.
  • Fluency in a second language is advantageous.

Skills and Competencies:

  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks in a dynamic environment.
  • Proficient in using technology and software for documentation and communication.

Work Environment:

The role involves working in shared office spaces and community settings, with occasional visits to clients' homes and other facilities as needed. Flexibility in work arrangements may be available.

Employee Benefits:

Comprehensive benefits package including health insurance, retirement plans, and generous paid time off policies. The organization is committed to fostering a diverse and inclusive workplace.