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Property Leasing Specialist

2 months ago

Tulsa, Oklahoma, United States Ross Group Full time
Job Overview

The Property Leasing Specialist plays a crucial role in managing rental properties by effectively promoting and filling vacancies, negotiating lease agreements, and ensuring the security and maintenance of the premises. This position is categorized as Safety Sensitive under the company’s drug policy.

Key Responsibilities
  • Attract Tenants: Promote available units through various advertising channels and leverage referrals from current residents.
  • Conduct Tours: Meet with prospective tenants and provide guided tours of available properties.
  • Customer Service: Address the needs and concerns of current and potential residents with professionalism.
  • Tenant Screening: Perform thorough tenant screenings and maintain accurate records of communications.
  • Lease Negotiation: Draft and negotiate lease agreements, including security deposits and pet policies.
  • Property Maintenance: Investigate and resolve tenant complaints while enforcing occupancy rules and policies.
  • Building Systems Management: Coordinate maintenance services and repairs to uphold property standards.
  • Emergency Response: Implement precautionary measures and respond to emergencies to secure the property.
  • Move-In/Out Inspections: Conduct inspections for tenants moving in and out of the property.
  • Damage Billing: Assess damages and bill tenants accordingly.
  • Revenue Enhancement: Develop strategies to increase revenue and reduce operational costs.
  • Tenant Recruitment: Identify and pursue opportunities to attract new tenants.
  • Community Engagement: Collaborate with local businesses to enhance tenant experiences.
  • Reporting: Prepare detailed reports by collecting and analyzing relevant data.
  • Professional Development: Stay updated on industry trends through continuous education and networking.
Qualifications
  • 3-5 years of experience in a customer-facing role or 1-2 years as a Leasing Agent.
  • Strong communication and sales abilities.
  • Familiarity with real estate terminology and leasing practices.
  • Proficient in social media and traditional marketing strategies.
  • Competent in Microsoft Office Suite, including Word, Excel, Outlook, and Bluebeam.
  • Availability for flexible hours and emergency calls.
  • Possession of a valid driver’s license and insurance.
Expectations
  • Communicate effectively in both verbal and written formats.
  • Achieve established goals with attention to detail and quality.
  • Maintain a business casual dress code suitable for office and external meetings.
  • Utilize standard office equipment, including computers and telephones.
Physical Requirements
  • Ability to stand, climb, bend, and stoop regularly.
  • Capable of using visual and auditory skills effectively.

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