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Assistant Store Manager

1 month ago

Lake Worth, Florida, United States PetroServices Full time
About Petro Services

Petro Services, Inc. operates Daily's and Shell convenience stores throughout Southeast Florida. Our company is committed to providing exceptional customer service and a safe, clean, and welcoming environment for our guests.

Job Summary

The Assistant Store Manager works closely with the Store Manager to run a convenience store and retail fuel site. This is a full-time position that requires a flexible schedule, including nights, weekends, and holidays. The ideal candidate will have previous leadership experience in a customer service environment and be able to effectively manage inventory, supervise associates, and provide excellent customer service.

Key Responsibilities

  • Perform all functions of the Store Manager in their absence
  • Greet guests and process customer transactions
  • Prepare and maintain foodservice and beverage offerings
  • Supervise and assist store associates in daily operations
  • Provide excellent customer service and quickly resolve guest concerns
  • Assist in recruiting, hiring, and training store personnel
  • Create and submit daily store reports, monitor P&Ls
  • Assist with personnel documentation, such as coaching and counseling
  • Oversee cash handling and verify accounting accuracy
  • Control merchandise and fuel inventories, including monitoring tank gauge systems
  • Travel independently to neighboring locations to collect fuel survey data
  • Assist with ordering, inventory, and merchandise audits
  • Address employee grievances and disputes
  • Maintain site appearance standards, including stocking product, cleaning, and maintenance tasks
  • Implement and maintain health & safety procedures
  • Ensure compliance with all laws, regulations, and company policies
Requirements

  • 18+ years of age
  • Valid driver's license & reliable transportation
  • High school diploma or equivalent
  • Authorized to work in the United States
  • Previous leadership experience in a customer service environment
  • Familiarity with inventory management software
  • Verifiable work history
  • Outgoing and friendly demeanor
  • Excellent communication in English (hear, speak, read, and write)
  • Able to safely lift 55 lbs. and carry short distances
  • Able to stand and walk for 8+ consecutive hours
  • Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
  • Use hands bilaterally & unilaterally
  • Able to withstand extreme temperatures for brief periods
  • Accurately select options from a touch screen monitor
  • Accurately count US currency and make change
  • Basic computer knowledge including email and Microsoft Office programs
  • Multi-task and thrive in a dynamic retail environment
  • Pass a pre-hire drug screen and background check