Software QA and Support Manager
4 days ago
Bad Dog Games, LLC is seeking a skilled Software QA and Support Manager to join our team. As a key member of our team, you will be responsible for designing, developing, and implementing testing methods to support gaming and infrastructure software applications.
Key Responsibilities:
- Develop and execute test plans and test cases to ensure high-quality software applications
- Track and validate defects, and collaborate with the development team to resolve issues
- Communicate effectively with internal stakeholders to resolve customer issues and provide technical support
- Utilize knowledge base to provide accurate information and troubleshooting steps
- Document retailer contacts with call reason, issue, and notes
Requirements:
- 3-5 years of experience testing in the slot gaming market, with Eilers & Krejcik tracked company preferred
- 2-3 years of experience in software QA or customer-facing technical support
- Associate Degree in Computer Science or Information Systems preferred, but not required
- Ability to write test queries and execute tests as required
- Experience with Windows desktop applications, security, and databases
- Knowledge of Unity game development is a plus
- Experience with QA of casino games and slot machines is a plus
About Us:
Bad Dog Games, LLC is a young market disruptor focused on building original gaming titles for regulated Skill and Class II gaming markets. We are a growing, collaborative team that works in a wide variety of game mechanics, themes, and styles that are as rewarding as they are challenging to create.
What We Offer:
We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.
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