Senior Infrastructure Engineer

4 weeks ago

Tempe, Arizona, United States Jobot Full time
Job Description

This role is hosted by Jobot.

Job Summary

We are seeking a highly skilled Senior Infrastructure Engineer to join our team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our Windows, VMware, Active Directory infrastructure, and Citrix Virtual Apps and Desktops environment.

Key Responsibilities

  • Design, deploy, configure, and manage the Active Directory infrastructure, including domain controllers, group policies, and user authentication.
  • Collaborate with cross-functional teams to gather requirements and design Citrix Virtual Apps and Desktops solutions that align with business needs.
  • Deploy and manage Citrix Virtual Apps and Desktops infrastructure, including provisioning, application delivery, and user profile management.
  • Monitor and maintain the health, performance, and availability of the Citrix environment, addressing any issues that arise.
  • Troubleshoot and resolve complex technical problems related to Active Directory and Citrix components, ensuring minimal impact on end users.
  • Implement and enforce security measures to protect the Active Directory and Citrix environments, including access controls, authentication, and data integrity.
  • Provide technical guidance and support to end users, assisting with Active Directory and Citrix-related inquiries and issues.
  • Collaborate with the IT team to develop and maintain documentation, including system configurations, standard operating procedures, and troubleshooting guides.
  • Stay up to date with the latest advancements in Active Directory and Citrix technologies, evaluating their potential impact and recommending improvements.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Microsoft Windows Server, Active Directory, DNS, DHCP, MS - In-depth knowledge of Windows Server operating systems, including installation, configuration, and troubleshooting.
  • Citrix XenApp/NetScaler.
  • Proven experience as an Active Directory and Citrix Engineer, with a focus on managing and optimizing Active Directory infrastructure and Citrix Virtual Apps and Desktops.
  • Manage and troubleshoot Citrix NetScaler for load balancing, SSL offloading, and secure remote access.
  • Experience in designing, deploying, and managing Citrix Virtual Apps and Desktops infrastructure, including Citrix XenApp/XenDesktop, Citrix StoreFront, and Citrix Netscaler/Client.
  • Microsoft Exchange/Outlook.
  • VMware virtualization and enterprise storage technology.
  • Monitor and maintain the health, performance, and availability of the Citrix environment, ensuring optimal user experience.
  • Identify and resolve technical issues related to Citrix components, such as application delivery, profile management, and user experience.
  • Implement security best practices and policies to safeguard Citrix infrastructure and data.
  • Conduct performance tuning and capacity planning to optimize Citrix infrastructure resources.
  • Develop and maintain documentation, including system configurations, standard operating procedures, and troubleshooting guides.
  • Stay up to date with the latest Citrix technologies and industry trends, evaluating their potential impact on our environment and recommending improvements.
  • Experience with SMTP e-mail relay servers, Microsoft IIS-SMTP service and Microsoft Office 365 or Microsoft Exchange.
  • Experience with Windows File Sharing technologies - NTFS permissions, Client Namespace.
  • Familiarity with virtualization technologies such as VMware or Hyper-V.
  • Experience with Remote Desktop Services, RDS Licensing.
  • Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
  • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues related to Active Directory and Citrix environments.
  • Relevant certifications in Citrix, Microsoft, or VMware are highly desirable, but not required.

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