Customer Service Management Trainee

4 days ago


Ontario, California, United States Uline Full time
Customer Service Management Trainee

Empower Customer Service Excellence

Uline is seeking a talented Customer Service Management Trainee to join our team. As a key member of our customer service department, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences.

Key Responsibilities:

  • Develop and implement customer service strategies to drive business growth and customer satisfaction.
  • Manage and develop a team of customer service representatives to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Review and analyze customer feedback to identify areas for improvement and implement changes to enhance the customer experience.

Requirements:

  • Bachelor's degree in a related field.
  • Strong track record of customer-focused service, teamwork, and attention to detail.
  • Prior leadership or management experience is a plus.
  • Bilingual (English/Spanish) preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Uline:

Uline is a leading distributor of shipping, industrial, and packaging materials. We are a family-owned company known for our commitment to exceptional customer service, quality products, and same-day shipping of our huge in-stock inventory.

We are proud to operate as a drug-free workplace and are an equal opportunity employer.



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