Refugee Program Coordinator
3 days ago
Catholic Charities of the Archdiocese of Newark is seeking a dedicated and detail-oriented Intake Coordinator to support our Refugee Support Services program.
The successful candidate will be responsible for managing the reception area, assisting potential clients with program inquiries, and performing initial refugee program eligibility assessments.
Key Responsibilities:
- Manage reception area and provide excellent customer service
- Assist potential clients with program inquiries and provide general program information
- Perform initial refugee program eligibility assessments and direct potential clients to appropriate programs
- Place potential refugee clients in the group enrollment appointment sheet
- Provide community resources and answer main line calls/messages
Requirements:
- High school diploma or 2 years experience in customer service or reception/front desk role
- Fluency in Spanish or Haitian Creole
- Previous experience in a non-profit or government setting preferred
Benefits:
- Catholic Charities of the Archdiocese of Newark offers a competitive compensation and comprehensive benefits package for employees
- Equal opportunity employer
- Potential eligibility for federal student loan forgiveness
About Us:
Catholic Charities, as a ministry of the Archdiocese of Newark, serves the poor and marginalized and advocates for their needs in order to promote the inherent dignity and worth of all people.
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