Employment Services Case Manager

4 weeks ago


Newark, Delaware, United States Catholic Charities of the Archdiocese of Newark Full time

Job Summary:

The RSS Case Worker - Employment Services position at Catholic Charities of the Archdiocese of Newark is a rewarding opportunity to make a meaningful difference in the lives of newly arrived refugee clients. As a key member of our team, you will play a vital role in assisting clients to attain self-sufficiency through employment.

Key Responsibilities:

  • Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services.
  • Orient participants to the REMP program, including the rules and expectations of the program.
  • Develop and implement self-sufficiency plans for employable adults, engaging them in budgeting processes to assess household income versus expenses.
  • Offer individualized job preparation, job application, and job placement services to enhance clients' employability and result in successful placements.
  • Coordinate job readiness activities, including job readiness training, job search/development plans, resume development, interview preparation, and other support as needed.
  • Establish and cultivate long-term relationships with area employers to secure job placements.
  • Monitor job performance, wage level, employer/employee satisfaction, and job retention.
  • Assist clients and employers with post-placement issues and continuing employment needs.
  • Record all employment services and placements in Client Track database and complete periodic reports documenting self-sufficiency.
  • Collaborate closely with program clients to establish and achieve financial goals.
  • Work collaboratively with RCA & RSS programs caseworkers to ensure client compliance with program guidelines.

Requirements:

  • Bachelor's degree
  • Fluency in Spanish or Haitian Creole

Previous experience working in a non-profit or government setting and working with immigrants or refugees with limited English proficiency is preferred but not required.



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